Terms of Service

Welcome to B LUCK SHOE. These Terms of Service (“Terms”) govern your use of our website and your purchase of products from us.

By accessing or using our website, or placing an order through our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or place an order.

1. About Our Store

This website is operated by B LUCK SHOE.

Throughout the website, the terms “we,” “us,” and “our” refer to B LUCK SHOE. We offer products, information, and services through this website.

2. Eligibility

By using this website or placing an order, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

Our website is not intended for children under the age of 13.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, sizing information, colors, prices, and availability are accurate.

However, product colors may appear slightly different depending on your device or screen settings. Minor differences may also occur due to manufacturing processes or product updates.

We reserve the right to modify product information, specifications, prices, or availability at any time without prior notice.

4. Pricing

All prices displayed on our website are shown in U.S. dollars (USD), unless otherwise stated.

Prices may change at any time without prior notice.

The price charged for an order will generally be the price displayed at the time the order is placed, except in cases involving obvious pricing errors or other circumstances described in these Terms.

Applicable shipping charges, customs duties, import taxes, VAT/GST, or other destination-country charges may apply separately as described in our Shipping Policy.

5. Product Availability

All products are subject to availability.

We may limit the quantity of products available for purchase or discontinue products at any time.

If a product becomes unavailable after you place an order, we may contact you to discuss available options or issue a refund for the unavailable item.

6. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you will receive an order confirmation by email. An order confirmation confirms that we have received your order; it does not necessarily mean that the order has been accepted or shipped.

We reserve the right to refuse, cancel, or limit an order for reasons including:

l Product availability

l Pricing or listing errors

l Suspected fraud or unauthorized activity

l Incorrect or incomplete customer information

l Shipping restrictions

l Payment issues

l Other circumstances that prevent us from fulfilling the order

If we cancel an order after payment has been received, we will refund the applicable amount paid for the cancelled order.

7. Payment

Payments are processed through the payment methods and payment providers available at checkout.

You agree to provide accurate and complete payment and billing information.

We may use third-party payment providers to process transactions. We do not control the payment processing practices of third-party providers and are not responsible for interruptions or errors caused by their services.

8. Shipping and Delivery

Shipping availability, shipping fees, estimated delivery times, and other delivery conditions are described in our Shipping Policy.

Estimated delivery times are not guaranteed and may be affected by customs clearance, weather, carrier disruptions, transportation delays, public holidays, or other circumstances beyond our reasonable control.

You are responsible for providing a complete and accurate shipping address.

If an order cannot be delivered because of an incorrect or incomplete address, additional shipping or reshipment costs may apply.

9. Returns, Refunds, and Exchanges

Our return, refund, and exchange terms are described in our Refund & Return Policy.

By placing an order, you acknowledge and agree to the terms of that policy.

10. International Orders

For orders shipped internationally, the customer may be responsible for customs duties, import taxes, VAT/GST, customs clearance charges, or other fees imposed by the destination country or region.

These charges are generally not included in the product price or shipping fee unless specifically stated at checkout.

Customers are responsible for providing information reasonably required for customs clearance.

11. Intellectual Property

All content on this website, including but not limited to product images, photographs, text, graphics, logos, designs, videos, and other materials, is owned by or licensed to B LUCK SHOE unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially use our website content without our prior written permission.

12. Acceptable Use

You agree not to use our website:

l For any unlawful or fraudulent purpose

l To interfere with or disrupt the operation of the website

l To attempt to gain unauthorized access to our systems

l To introduce malicious code, viruses, or harmful software

l To collect or misuse information belonging to other customers

l To infringe the rights of B LUCK SHOE or any third party

We reserve the right to restrict or terminate access to our website if we reasonably believe that these Terms have been violated.

13. Third-Party Services and Links

Our website may use or provide access to third-party services, applications, payment providers, shipping providers, analytics tools, advertising platforms, or external websites.

Third-party services are governed by their own terms and policies.

We are not responsible for the availability, accuracy, security, or practices of third-party services or websites.

14. Website Availability and Errors

We make reasonable efforts to keep our website accurate and available.

However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

Occasionally, the website may contain typographical errors, inaccurate information, technical errors, or outdated information relating to products, prices, promotions, or availability.

We reserve the right to correct errors and update information at any time.

15. Disclaimer

To the maximum extent permitted by applicable law, our website and its content are provided on an “as available” basis.

We do not guarantee that the website or its content will always be accurate, complete, reliable, or available without interruption.

Nothing in these Terms excludes or limits any rights or protections that cannot legally be excluded or limited under applicable law.

16. Limitation of Liability

To the maximum extent permitted by applicable law, B LUCK SHOE will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, except where such liability cannot legally be excluded.

Our liability will not be limited or excluded where prohibited by applicable law.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless B LUCK SHOE and its affiliates, service providers, and representatives from claims, losses, liabilities, damages, and reasonable expenses arising from your violation of these Terms or your unlawful use of our website.

18. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, services, website, or applicable legal requirements.

The updated version will be posted on this page with a revised “Last updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

19. Governing Law

These Terms are governed by the applicable laws of the jurisdiction in which B LUCK SHOE operates, without regard to conflict-of-law principles, except where applicable consumer protection laws provide otherwise.

Nothing in these Terms is intended to deprive consumers of mandatory rights or protections provided by the laws of their place of residence.

20. Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: Amy@luck-shoe.com